Privacy Policy

Overview

Freddy’s Frozen Custard & Steakburgers is committed to protecting the privacy of the personal information collected by or submitted to us on our website at www.freddysusa.com (“Website”).  We believe it is important for you to know how we treat the information you share with us.  The following policy will explain how your personal information will be treated as you use our Website and its features.  Personal information includes any information you may provide to us, including your name, address, telephone number, email addresses or credit card information.

By visiting our Website, you acknowledge and agree that you have read this policy and agree to the collection, use and other processing of your information in accordance with the practices described in this policy.  If you do not agree to all of the terms, conditions and practices set forth herein, do not access the Website or any of its pages.

How We Collect Your Information

Every time you come to Freddy’s Website, our servers collect basic technical information. Generally, your email address and all other personal information is only collected when you voluntarily provide that data while registering your activities, such as joining our fan club or participating in contests. We use “cookies” on this site. Cookies are small text files that identify an individual computer’s browser or other information about a website user when entering a website. Cookies are stored on a user’s hard drive. They allow the site to track that browser’s movement through the site over several sessions. Usage of a cookie is in no way linked to any personally identifiable information on our Website.

How We Use Your Information

The information you provide helps Freddy’s understand how you use our Website.  This allows us to recognize your needs and continue to make the improvements that are important to you and our customers.

Freddy’s may use your information to respond to specific requests and to send notices, offers and solicitations that may take the form of U.S. mail, telephone calls, email and other methods of contact.  We may share your email address or mailing address with our service providers for this purpose.

Contests

From time-to-time our site requests information via contests.  Participation in these contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information.  Information requested may include contact information (name and mailing address) and demographic information (zip code, age).  Contact information will be used to notify the winners and award prices.

Children’s Policy

We encourage parents to monitor their children’s online activities.  Freddy’s is committed to protecting the privacy of children visiting our Website.  We do not knowingly collect personally identifiable information from children under 13.

Sharing Information

In the course of carrying out our operations and seeking to improve the content of the Website, we may transfer your personally identifiable information and other information that you submit on this Website to our offices and service providers.  We will not sell, exchange, rent or otherwise distribute your personally identifiable information without your consent, except to the extent required by law.  However, we sometimes retain the services of third parties to perform functions or services on our behalf.  We require that these companies not retain, share, store or use personally identifiable information for any secondary purposes.  We do not undertake to confirm, investigate, or police their practices.  We also will share aggregated demographic information with third parties.  This type of information is not linked to any personally identifiable information that can identify any individual person.

Other Sites

Freddy’s Website may contain links to other sites on the Web.  Unless otherwise expressly stated in the terms and conditions of use of such websites, all such websites are not owned, operated or controlled by Freddy’s and shall be governed by their own terms and conditions and privacy policy and not this policy.  We cannot control and are not responsible for the privacy practices or content of such other Websites.  Freddy’s encourages you to read the privacy statements of each and every Website that collects personally identifiable information.

Your Information and Opting-Out

If you do not wish to receive periodic emails, you may opt-out of receiving such marketing or promotional communications by sending us a written request to the address listed below or by following the opt-out instructions in the email you receive from us.

Site Security

We have reasonable and appropriate security measures in place to attempt to protect against the loss, misuses and alteration of your personally identifiable information under our control.  In all cases, we have taken reasonable steps to confirm the information is retained in secured facilities and that reasonable measures have been implemented for protection from unauthorized access.  However, no security system is impenetrable.  We cannot guarantee the security of our Website or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet.

Who Do I Ask If I Have Any Additional Questions?

If you have any further questions or concerns about Freddy’s Privacy Policy and use of
personal information, please contact us at:

Freddy’s Frozen Custard & Steakburgers
260 N. Rock Road, Suite 200
Wichita, KS 67206
Phone: 316-719-7800

We may revise this Privacy Policy from time to time.  Changes to this policy will be effective when posted.